Refund Policy

Last updated: July 22, 2026

Our commitment: If you're not satisfied with your optimized catalog, we'll revise it until you are — or refund you in full.

Satisfaction Guarantee

We stand behind our work. If the optimized catalog we deliver does not meet the standards described in our service description, we will revise it at no additional charge until you are satisfied.

Eligibility for Refund

You are eligible for a full refund if:

We fail to deliver your optimized catalog within 72 hours of receiving your product data (without prior notice of delay)
The delivered content does not match the service description after two rounds of revision
You cancel your order before we begin optimization work

Non-Refundable Situations

Refunds are not available if:

You have already uploaded the optimized content to your store and are requesting a refund based on SEO ranking outcomes (results vary and are not guaranteed)
You provided inaccurate or incomplete product data that affected the quality of optimization
More than 14 days have passed since delivery

How to Request a Refund or Revision

Email us at listingcontentco@gmail.com with your order details and a description of the issue. We respond within 1 business day.

Refund Processing

Approved refunds are processed through Stripe and returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

Contact

Refund requests or questions: listingcontentco@gmail.com